Shipping
Shipping & Delivery
Australian Orders
We offer free standard shipping Australia-wide — no minimum spend required.
International Orders
We ship worldwide with reliable courier partners.
Shipping rates vary by destination and will be calculated at checkout. All international orders include tracking.
Please note: Local customs duties, VAT, or import taxes may apply and are the responsibility of the customer. These are not included in your order total and may be payable before delivery.
Refused or Undeliverable Parcels
We are not responsible for delays or loss due to:
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Incorrect or incomplete addresses
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Unclaimed parcels
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Refusal to pay customs duties or taxes
If a parcel is returned to Wilde Skincare, we’re happy to re-ship — however, all additional postage and handling fees will be charged to the customer.
If the parcel is destroyed by customs due to refusal or non-collection, no refund will be issued.
If a package is successfully returned to us, we can refund the product cost minus the original shipping fee.
Need Help?
Email our team at hello@wildeskincare.com.au — we’re happy to help with any shipping questions or special delivery requests.